Oman Air, the national airline of the Sultanate of Oman, is signed a strategic agreement with Insurte, ISA Assist and Takaful Oman Insurance.
The partnership gives customers access to a suite of travel insurance options seamlessly embedded within the airline’s booking journey, providing greater convenience and choice when planning their travel.
The collaboration brings together Insurte’s travel insurance technology platform and more than 15 years of global experience with ISA Assist’s expertise in embedded insurance strategy and programme design, alongside the local market strength and insurance capabilities of Takaful Oman.
Surya Kuchibotla, Vice President of Retailing Ancillary and Commerce at Oman Air, said, “This partnership allows us to expand our offering in a way that enhances the overall travel experience. By working with Takaful Oman, we are bringing a trusted Omani provider into our ecosystem, alongside global expertise of ISA Assist and latest technology by Insurte, to deliver a more seamless and comprehensive services for our guests.”
Stéphane Jersol, CEO of Insurte, also added “This is the kind of partnership that gets us excited. Oman Air and Takaful Oman are both dedicated to creating the best travel insurance experiences for their customers. With our expert in-house team and more than 15 years of global experience, we’re ready to provide a secure, fast, and easy-to-use technology.”
Rami Rishmani, General Manager of ISA Assist, stated, “At ISA Assist, we focus on enabling airlines to unlock the full potential of embedded insurance by combining global expertise, optimized distribution strategies, and scalable program design. Our role is to ensure that travel insurance becomes a seamless part of the customer journey while delivering sustainable commercial value to our partners. This partnership with Oman Air demonstrates how international know-how and strong local capability can come together to create a high-performing, future-ready solution.”
Guests will benefit from a streamlined booking and claims journey, access to 24/7 global assistance, and a range of travel protection options designed to integrate naturally into the customer journey while supporting a high standard of service and a seamless travel experience.
Serving a network of 49 destinations from its hub in Muscat, Oman Air continues to add to its growing range of ancillary products and services.
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