After careful monitoring of the evolving circumstances, starting Thursday April 2, 2020, Oman Post is implementing stricter processes and procedures that limit customer walk-ins to all branches to appointments only until further notice. This step has been taken to eliminate customer interactions and support social/physical distancing.
Working hours across all branches are Sunday to Thursday from 9 am to 3 pm.
“We realize the important role of postal services and will continue to be operational with only essential staff remaining on-site, while all other staff will work from home.”
During this time, we will offer our customers the following service options:
Appointments: Customers will be able to visit one of our branches to collect or receive items by booking an appointment through the following link: http://omanpost.om/booknow/. Drop-off or pick-up procedures at branches will all adhere to social distancing procedures.
P.O. Box Services: Mailbox contents and parcels can be delivered to customers’ physical addressees through the newly-launched door-to-door service, “Asyad Express”, by calling the dedicated customer service line on 24506999 to schedule delivery. This service is optional, and charges apply.