MUSCAT: Mwasalat has won an international award in the ‘Customer Experience’ category at the UITP Global Public Transport Summit in Montreal, Canada.
The company qualified along with four other contenders to the final stage.
Mwasalat is the company from the Arab world to qualify for this category and wins. The company has been focusing on building a new culture for the use of public transport in Oman and providing services that will improve the quality of life of passengers and improve the overall customer experience.
Ahmed al Bulushi, CEO, Mwasalat, said, “Our win is the result of the efforts of all my colleagues in the company and the appreciation of the global federation of public transport for our services. “We are committed to providing modern technologies and systems with all our services, so that the Sultanate will be in line with developments in the public transport sector, which will help us build a strong relationship with customers.”