

Muscat: Muscat Municipality has started overseeing waste collection and its transportation across the governorate, following an agreement with Oman Environmental Services Holding Company (be'ah) as part of efforts to enhance urban services, improve efficiency, and support environmental sustainability.
To enhance user experience and service efficiency by providing channels for enquiries and reports on waste collection. Residents of the capital can submit their request through the Call Centre or the Tajawob platform by following these steps.
Dr. Shawqi Al-Zadjali, Director General of the Directorate General of Health Affairs at the Municipality, said, "The agreement enhances the efficiency of waste sector management by unifying the efforts of collection, transportation, and cleanliness, with direct oversight and support from the municipality's staff."
Waste management operations in the sultanate were taken up by Be'ah in 2015, which included the management of municipal waste services.
Since August 2017, Be’ah has been operating in parts of Muscat, when the wilayat of Seeb witnessed the first phase of transferring the waste sector to Be'ah. In July 2019, Muscat Municipality transferred the management of waste services in Al Amerat, as well.
In October 2019, Muttrah operations were transferred, in March 2020, Quriyat, and finally, Bausher in April 2020.
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