SALALAH: As part of its preparations for the upcoming Khareef Dhofar Season 2025, the General Directorate of Consumer Protection Authority (CPA) in Dhofar Governorate has ramped up its field inspection efforts to ensure that suppliers and vendors comply with the relevant laws and regulations.
Dr Taie bin Salem al Junaibi, Acting Director-General of the Directorate, confirmed that a total of 19,582 inspection visits were conducted across the governorate’s markets during the first half of this year.
In addition, 14,317 monitoring visits were carried out to cover various commercial establishments as part of a comprehensive regulatory plan designed to create a fair and secure commercial environment.
In addressing consumer complaints, Dr Al Junaibi noted that the directorate received 555 complaints during the same period, with an impressive resolution rate of 97 per cent. Furthermore, 214 reports were handled with a high efficiency rate of 99 per cent.
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