Muscat: Saoud al Riyami’s journey to the pinnacle of corporate leadership is a story of resilience, adaptability, and a steadfast commitment to making a meaningful impact. As the first Omani to assume the role of Acting CEO at Ooredoo Oman, Al Riyami’s path was shaped by a philosophy of continuous learning, seizing opportunities, and fostering a culture of inclusivity.
In an exclusive interview with Oman Observer, he shared insights into his leadership journey, emphasising the importance of building strong teams, embracing challenges, and driving innovation in a rapidly evolving industry. His story is not just about personal success but about inspiring others to strive for excellence and create lasting value for their communities.
FROM TEACHING DREAMS TO TELECOM LEADERSHIP
Al Riyami’s journey to the top was anything but conventional. Initially destined to become a teacher, as per his father’s wishes, he pursued a degree in teaching at Sultan Qaboos University. However, a transformative experience in Australia ignited his passion for connecting with people and exploring new horizons. “I never thought teaching was me,” he confessed. Instead, he began his career as a meet-and-greet agent at the airport, where his charisma and dedication caught the attention of high-profile clients and CEOs. This serendipitous encounter marked the beginning of a career that would span industries, from hospitality to telecommunications.
Reflecting on his journey, Al Riyami emphasised the importance of seizing opportunities. “Opportunities surround us,” he said. “But you have to be prepared for them, even if they don’t seem ideal at the time.” His ability to adapt and thrive in diverse roles ultimately led him to Ooredoo Oman in 2009, where he climbed the ranks from a sales executive to Acting CEO.
BUILDING TEAMS AND INSPIRING INNOVATION One of Al Riyami’s most significant achievements at Ooredoo Oman has been his focus on building strong, empowered teams. “Building teams is the biggest milestone I have achieved,” he said. “Oman has a lot of talented individuals, and it’s our responsibility to provide them with opportunities to grow.” He believes in equipping employees with the right training, mentorship, and exposure to ensure both professional and personal growth. “Work-life balance is crucial for productivity,” he added. “When employees feel supported, they perform better.” Under his leadership, Ooredoo Oman has embraced a culture of innovation. Al Riyami envisions a future where the company diversifies its business streams, leveraging emerging technologies like AI, IoT, and FinTech. “The telecom industry is evolving, and we must adapt to stay relevant,” he explained. “We’re not just about connectivity anymore; we’re building an ecosystem that includes data centres, submarine cables, and digital services.”
OVERCOMING CHALLENGES WITH RESILIENCE
Leadership, Al Riyami acknowledges, is not without its challenges. From economic headwinds to industry disruptions, he has faced numerous obstacles throughout his career. However, he views challenges as opportunities for growth. “Challenges make you more passionate to succeed,” he said. “But you don’t face them alone. A strong team is essential to overcoming any obstacle.” His inclusive leadership style has been instrumental in fostering a culture of collaboration and trust at Ooredoo Oman. “The culture of an organisation is the culture of its CEO,” he stated. “If the CEO is passionate about change and innovation, the team will follow suit.” Al Riyami’s hands-on approach, which includes regular interactions with employees and a commitment to transparency, has earned him the respect and admiration of his colleagues.
BALANCING LEADERSHIP AND PERSONAL GROWTH
Despite his demanding role, Al Riyami prioritises personal growth and well-being. An avid sports enthusiast, he finds balance through activities like kickboxing and padel. “I can’t have an hour of not doing something,” he admitted. “But family time is non-negotiable.” He is also pursuing a Harvard Business School leadership programme, which he describes as both challenging and rewarding. “Continuous learning is key to staying ahead,” he said. “It’s what gives you an edge in today’s fast-paced world.”
ADVICE FOR THE NEXT GENERATION
To aspiring leaders, Al Riyami offers three pieces of advice: embrace continuous learning, work hard and smart, and be prepared for opportunities. “The young generation is incredibly smart,” he said. “They work differently, but they have the potential to achieve great things if they stay focused and adaptable.”
A MESSAGE OF PRIDE AND OPTIMISM
In his closing remarks, Al Riyami expressed his pride in being an Omani and his optimism for Oman’s future. “Oman is a beautiful country with beautiful people,” he said. “We have the passion and talent to shape not just our nation but the entire region. Let’s continue to work together to create opportunities for everyone.”
Saoud al Riyami’s journey is a testament to the power of perseverance, vision, and a commitment to making a meaningful impact. As he leads Ooredoo Oman into a new era of innovation and growth, his story serves as an inspiration to aspiring leaders across the region.
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