Muscat: Karwa Motors has responded to some comments on social media and affirmed its full commitment to providing products under Gulf standard specifications and the highest approved safety standards.
The company said that school buses are designed to ensure maximum safety and durability, providing students with a safe and reliable transportation environment.
Karwa Motors offers after-sales services to ensure the continuity of the buses’ operation at the highest efficiency and operates 13 fixed maintenance centers distributed across the Sultanate’s governorates, equipped with specialized technicians to ensure the optimal performance of the vehicles.
It also provides mobile workshops that reach customers’ sites directly when needed, allowing for a quick response and effective solution to any malfunctions that may arise.
Maintenance and after-sales service teams follow up on all buses supplied to ensure that any comments, if any, are resolved. Mobile teams reach customers’ residences and areas directly, ensuring rapid response and continued bus operation without delay.
Karwa Motors service centers and call centers deal with issues immediately to ensure the continued efficient operation of buses. and repairs any type of faults immediately, and taking the necessary measures in emergency cases without any delay. It also offers original spare parts for all buses it produces with a guarantee of availability for no less than 15 years, which ensures the continuity of bus operation without any obstacles.
buses enjoy a comprehensive three-year warranty covering all parts, with maintenance services provided according to approved standards and controls. The company continues its commitment to providing proactive and quick services to ensure that buses do not break down for long periods.
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