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EDITOR IN CHIEF- ABDULLAH BIN SALIM AL SHUEILI

Muscat Municipality wins best statistical research award

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MUSCAT: Muscat Municipality has been presented with the Best Application for Statistical Quality Research award at the Third Forum of the National System for Institutional Innovation and Change Management.


This forum, organised by the Ministry of Labour, is a key initiative under Oman Vision 2040, aimed at enhancing government performance and improving the quality of services across the state’s administrative apparatus.


The awards ceremony was held under the auspices of Ahmed bin Saleh al Rashdi, Under-Secretary of the Ministry of Awqaf and Religious Affairs, at the St Regis Al Mouj Hotel.


Nouf bint Sulaiman al Kindiyah, a statistical researcher at the General-Directorate of Planning and Investment, led Muscat Municipality’s winning entry.


Al Kindi applied statistical quality research to an administrative process within the Marketing and Investor Relations Department, measuring the completion rate of tasks within a specific timeframe using the DMAIC methodology.


This approach focused on achieving continuous improvement in administrative processes and preventing the recurrence of errors.


Ahmed bin Mohammed al Humaidi, Chairman of Muscat Municipality, expressed his pride in the achievement, stating: “We are honoured that Muscat Municipality has been recognised with this award for the best application of statistical quality research. This accomplishment reflects our unwavering commitment to enhancing government performance and the quality of services we provide to the community. Our efforts align with the objectives of Oman Vision 2040, which emphasises increasing efficiency and fostering innovation within the state’s administrative units. We extend our gratitude to all members of the team who contributed to this success.”


The National System for Institutional Innovation and Change Management aims to establish a methodology for sharing best practices and research among various government units. It serves as a platform for improving government performance by facilitating the exchange of successful administrative practices between public and private sectors, enabling knowledge transfer and building a database of studies.


Nouf said: “I am honoured to have represented Muscat Municipality at this event. This award embodies our team’s ongoing efforts to enhance administrative processes and ensure the highest level of service to the community.”


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