Oman Post bags top rank for EMS performance

Oman Post, part of Asyad Group, has secured Oman first place at the 2023 EMS Performance Awards and was ranked second in EMS Customer Care among the 190 member countries of the Universal Postal Union (UPU).

Oman’s first-place ranking at the 2023 EMS Performance Awards for the second consecutive year showcases the consistent trajectory of growth that Oman Post has successfully pioneered over the past years. Additionally, the Sultanate ranked second in the Customer Care Awards, highlighting Oman Post’s client-centric approach to modern postal service and its focus on an integrated service & exceptional customer experience.

The EMS Performance Awards is an annual event that aims to recognize and reward outstanding performance in Express Mail Service (EMS). The prestigious awards are organized by the EMS Global Delivery Network, an international postal Express Mail Service for documents and merchandise offered by UPU postal operators connecting 175 countries and territories worldwide.

Oman Post’s EMS is a last-mile express postal solution that complies with international best standards and allows the external transfer of mail and parcels within three to ten days. The EMS offering includes priority mail delivery for documents and merchandise, with the option to send and receive packages from post offices or customer premises to provide optimized customer experience and maximum convenience. Oman Post, supported by the largest last-mile coverage network worldwide, currently serves customers in over 190 countries and territories worldwide, ensuring reliable, secure, and efficient delivery.

Badar Al Nadabi, Chairman of Oman Post & Asyad Express Board of Directors said: “Maintaining our global lead in EMS performance for the second year in a row clearly shows Oman Post and Asyad Group’s successful business development strategies and unwavering commitment to consistency, reliability and quality. As a global integrated logistics provider, Asyad Group is keen on delivering world-class services throughout its logistics ecosystem, and this dual international recognition credited to its postal arm for both EMS performance and customer care shows that we are offering, and will continue to offer, the best and most competitive solutions in the global market.”