Activities of the first Arab Postal Leaders Forum began yesterday, February 12, at the JW Marriott Hotel in Muscat. The three-day forum is organised by the Ministry of Transport, Communications, and Information Technology. In a statement, the Minister of Transport, Communications, and Information Technology, Dr Saeed al Maawali, highlighted the significance of the forum in establishing sustainable digital transformation. "The introduction of digital technologies and continuous interaction with them poses a challenge and an opportunity for the postal sector, and today we are here to explore the possibility of achieving sustainable digital transformation and enhancing innovation in the postal sector,” he said.
“Digital transformation represents an opportunity to improve postal operations, starting from accurate tracking of shipments to smart data management to enhance the user experience," he further added, noting that the Omani postal sector was ranked 6th in the region and 65th internationally in 2023, according to a report issued by the Universal Postal Union.
According to Dr Al Maawali, postal sector laws are currently under development, “The government has paid great attention to the postal sector by establishing clear governance for the sector according to the best global practices. The ministry, in collaboration with all relevant entities, has worked on preparing a law for the sector in addition to a general policy to be a roadmap that aligns with global and local trends.”
The forum is attended by more than 60 participants from 18 Arab countries, including stakeholders in the postal sector and partners of the Universal Postal Union, according to Ministry officials. The first day of the forum included panels discussing the postal sector and the digital economy, and e-commerce. In addition to several keynote speeches and meetings to address sectoral challenges.
It was also accompanied by a parallel exhibition which showcased local and global postal companies.