Everybody likes to feel valuable, important and attractive perhaps to others. None of the human beings accepts to be undervalued, regardless of who s/he is or what one does for living! Being a boss, officer or even a janitor; rich or poor, it does not make any difference when it comes to dignity and respect. This is something that has to do with people’s characters and personal self-worth, which nobody can sacrifice no matter what the reason is. People are born equal despite their origins, religions, colours or culture.
The chemistry of having mutual respect and cooperation should always be there between all people, especially those of close relation or business such as employers and employees, teachers and students and employees and coworkers, and others too. Otherwise, the outcome of their relation or business will not be pleasantly acceptable. Then, focus will be on serving self-interests rather than overall outcomes of common interest.
That is why employees, for instance, should be accorded significant attention in different regards. To name a few, when it comes to decision-making processes and developing their training plans, employees could be engaged and consulted sometimes. By involving them in such high-level issues, employees will, undoubtedly, feel more appreciated and valued.
Take the case of the annual employees’ survey, which is conducted by HR departments in many organisations. It marks a way of promoting transparency if it is being used resourcefully and effectively. In fact, employees must be ensured that such surveys are of value and high importance to the management. Accordingly, employees will be more confident to share their honest feedback and constructive comments.
However, if the survey is a routine evaluation process, it is a waste of time and a dishonest way of deceiving employees. Rather, employees would always long to get the outcomes and results of such evaluation or feedback-seeking surveys. Therefore, employees will get the value of their consultation and feedback, which they share with the organisation’s management. This gives them the credit of contributing to the internal improvement process.
Taking note of employees’ suggestions, ideas and proposals sends the message that the organisation is valuing their role. The relation between employers and employees should always be pleasant and cordial. Employees represent the ambassadors of every organisation, so they should be well-treated, respected and engaged to express their loyalty. It is not only customers’ satisfaction that matters, but employees’ satisfaction too. It would always be reflected in how loyal they are to their employer and customers or clients as well. The more they are satisfied, the more loyal and hardworking they become.
Unfortunately, there are many organisations where employees are given a cold shoulder; their concerns are neither considered nor listened to. Some regard themselves as machines that are controlled by operators. The way they are treated is completely unprofessional; all they should do is merely hard work.
On the other hand, getting employees engaged in major business decisions and missions is always important to achieve their satisfaction and ensure a better overall performance and career development. It urges employees to be more reliable and devoted to their employer. Likewise, it certainly increases the employees’ interest and productivity. For that reason, employees will improve their performance and strive to contribute more in achieving the organisation’s mission, strategies and objectives.
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