Muscat: Muscat Municipality has launched the trial version of the 'WhatsApp with Mu`een platform, which will provide a new means of communication between beneficiaries and the municipality, in addition to simplifying procedures and targeting citizens and residents.
Presented at Comex 2023, this platform is characterized by the presence of an automatic response feature and includes five services, including providing pest control reports, renewal of building permits, and company registration, in addition to a request to cancel a parking violation, and a report related to electronic services.
The municipality presented the digital electronic system to facilitate and accelerate the procedures of the no-objection certificate, which is a specialized certificate for excavations and the supply of electricity and water lines and telecommunications companies.
Requests can be approved via one platform to save time and effort. The transaction to obtain the NOC can be done from three days to eight days.
Muscat Municipality also showcased the updated services in the new version of the Baladiyeti smartphone application.