MUSCAT: In line with its commitment to promote digitalisation, Bank Muscat, the leading financial services provider in the Sultanate of Oman, has announced its participation in the 32nd edition of COMEX, which will be held on May 22-25, 2023 at the Oman Convention and Exhibition Centre. As the largest Technology, Communications, Innovation and Digital Transformation show in the Sultanate of Oman, COMEX 2023 offers exhibitors and visitors a comprehensive and highly-specialised platform for industry-leading discussions, knowledge-sharing and B2B meetings and the bank’s participation and support are in line with its role in strengthening national development and digitalisation of the economy.
Organised by Oman International Trade and Exhibitions (OITE) Group in partnership with the Ministry of Transport, Communications and Information Technology and the implementation follow-up unit of Oman Vision 2040, COMEX 2023 aims to boost the concept of digital investments in Oman. It encourages Omani companies to adapt the latest technological breakthroughs and advances in a manner that is consistent with Oman Vision 2040’s goals supportive to digital transformation. This year’s edition will be attended by more than 100 local and international organisations, government entities and corporates.
Bank Muscat will be showcasing some of its cutting-edge, customer-centric services and features at the 4-day long exhibition. This includes demonstrating its secure QR code e-payments solution, which is very helpful for small and micro businesses in accepting e-payments from customers, thereby meeting the regulations on providing e-payment options. As the leading financial services provider in Oman, the bank is committed to offering the latest financial services and solutions in line with global financial trends to enhance banking convenience to its large family of customers.
Bank Muscat has been witnessing a remarkable rise in e-channels usage over the past two years. Today, over 1.6 million retail banking customers are using various features like real-time bill payments for utilities in Oman, fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, Egypt, India, Pakistan, the Philippines and Sri Lanka; Zakat calculator and charity payments. Bill payment facility is available for a variety of utility services such as electricity, water, telecom, mobile top ups, instant credit card bill payments, school payments etc. Internet banking and the mBanking app also allow customers to disable or enable their debit card for international usage adding an extra layer of security for the benefit of customers. Customers can also update their KYC details online and benefit from the different services provided by the new Self-service Kiosks.
Bank Muscat also has contactless payment options for shopping and payments through its various debit, credit and prepaid cards as well as contactless wearables. Today, customers are able to transact quickly and securely 24x7 via mobile banking, Internet banking, the contact centre and also the bank’s large network of over 800 ATMs/CDMs and other devices across the country. Customers can reach the Contact Centre at 24795555 and through its various social media sites. Please go to https://www.bankmuscat.com/en/bankingchannels/Pages/default.aspx for more details
Meanwhile, the bank is also continuously working to bring the benefits of digitalisation to its corporate and government customers too through a number of initiatives. Its processes and technology are designed to drive prospective corporate transaction requirements and ensure future readiness of the corporates to adapt and become an agile, resilient and digitally mature organisation. As part of the bank’s aspirations to embed digital efficiency in corporates and institution’s business and digitising the entire customer journey, the bank is offering cutting edge digital solutions with Corporate Online Banking, DigiTrade Trade Portal, Business to Business (B2B) connectivity, Remote Cheque Collection, consolidated dashboard of bank accounts across all banks, Direct Debit solution, Virtual accounts, Sweep solutions and Trade Finance services. Bank Muscat’s ‘Integrated Transaction Banking Platform’ offers various digital solutions and a unified experience for the corporates, institutions and SMEs to ensure ease of operations.
Bank Muscat’s many achievements have been well recognised over the past four decades and the bank will continue to provide all support to both companies and institutions by providing the best technology-based services that in line with its customer-centric vision.