MUSCAT: Bank Muscat the leading financial services provider in the Sultanate, has strengthened its electronic banking services to benefit visitors to the khareef Dhofar 2022. To enable customers to have easy access to banking services 24/7, the bank maintains more than 50 ATMs/CDMs in addition to 13 branches in the Governorate of Dhofar.
It is also worthwhile to note that four Bank Muscat branches and ATMs/CDMs are located close to the main highway at Adam, Haima, Qarn Al Alam and Thamrait. These four branches provide banking services in the sparsely populated area between Adam and Thamrait.
On this occasion, Taya Eid Bait Sabeea, Deputy General Manager - Interior Regions, Bank Muscat, said: “The khareef season in Dhofar is one of the most important tourist seasons in the country and the governorate sees huge inflows of tourists both from within the Sultanate of Oman as well as from other countries. Visitors arrive in large numbers to enjoy the cooler climate, picturesque landscape and environment. As the leading financial institution in the country, Bank Muscat is committed to the success of khareef Dhofar and has taken a lot of effort to ensure the prompt availability of banking facilities and services through branches, ATMs and CDMs in Dhofar as well as those situated on the highway between Adam and Thamrait so as to provide the best services possible for visitors during their journey.”
Bank Muscat has invested heavily in cutting-edge technology to provide customers with banking services through multiple channels. With the large number of visitors in the governorate, there is a higher demand for banking services and the bank is sparing no effort in ensuring that its ATMs and CDMs are available to customers 24/7. Also, the bank’s continuously upgraded Internet and mobile banking services and Call Centre offer customers a fast, comfortable and secure banking experience.
Today, over 1.3 million retail banking customers are using various features like real-time bill payments for utilities in Oman, fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, India, the Philippines, Pakistan and Sri Lanka; Zakat calculator and charity payments. Bill payment facility is available for a variety of utility services such as electricity, water, telecom, mobile top ups, instant credit card bill payments and school payments. Internet banking and the mBanking app also allow customers to disable or enable their debit card for international usage adding an extra layer of security for the benefit of customers. Bank Muscat also has online and contactless payment options for shopping through various Debit, Credit and Prepaid cards as well as contactless wearables. Its QR-enabled payment option through mBanking or the BM Wallet app is of great benefit to merchant partners and retail customers alike in making and receiving e-payments securely and promptly.
As a prolific innovator in the financial sector, the bank regularly wins a number of international and local accolades.
Recently, Bank Muscat was ranked by Forbes Middle East as one of the Top 100 Listed Companies in the Middle East for the second consecutive year. The bank has also been rated earlier as the Best Bank in Oman by prestigious international institutions such as Global Finance, EMEA Finance, Euromoney and Oman Economic Review.