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Bank Muscat showcases latest digital solutions at COMEX 2022

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MUSCAT: Bank Muscat, the leading financial services provider in the Sultanate is participating in the COMEX 2022 Expo, being held from 23rd – 25th May 2022 at the Oman Convention and Exhibition Centre – OCEC. COMEX is the largest Technology, Communications, Innovation and Digital Transformation show in the Sultanate of Oman and offers exhibitors and visitors a comprehensive and highly specialised platform for industry leading discussions, knowledge-sharing and B2B meetings and the bank’s participation and support are in line with its role in strengthening national development and digitalisation of the economy as part of the ambitious Oman Vision 2040. The Opening Ceremony was held under the patronage of His Excellency Dr. Khamis Bin Saif Al Jabri, Chairman, Implementation Support and Follow – up Unit and was attended by dignitaries and business leaders from the Sultanate and the region. COMEX is celebrating its 31st anniversary this year and will feature an Exhibition, an Artificial Intelligence (AI) Conference, Workshops, Seminars, Certified Training Programs, Gaming, Business to Business Meetings and Attractions.

Through its strong presence at the 3-day long exhibition, Bank Muscat is showcasing some of its cutting-edge, customer-centric services and features. Bank customers will be able to apply (through self-service) and receive replacement / new debit cards on the spot by using the all new Multifunction Kiosk. The bank is also highlighting its recently-launched SmartPay Payment Gateway platform that accepts local/international debit/credit cards making the transaction experience much more efficient for the bank’s merchant partners and their customers. The bank also takes the opportunity to demonstrate its secure QR code e-payments solution, which is very helpful for small and micro businesses in meeting the latest regulations on providing e-payment options to their customers. Members from the bank’s Saeed team were also available at the bank’s stall to help existing clients applying for loans /credit cards and non-customers to apply for a new account from the site.

Speaking on the occasion, Abdullah Hamood Al Jufaili, Assistant General Manager, Digital Banking, Bank Muscat, said: “In close alignment to the goals of the landmark Oman Vision 2040, Bank Muscat is delighted to extend strong support to COMEX, which is the premier technology, innovation and digital transformation show in Oman. Oman’s technology and communications capabilities are being developed at an amazing pace, and this is fueling the digital transformation of our nation. As the leading financial services provider in Oman, we are committed to offering the latest financial services and solutions in line with global financial trends. The consistent rise in active customers on our e-channels is a reflection of the popularity of both Mobile and Internet Banking as well as other digital banking channels.” The bank’s continuously upgraded Internet and mobile banking services offer customers a fast, comfortable and secure banking experience. Today, over 1.3 million retail banking customers are using various features like real-time bill payments for utilities in Oman, fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, India, the Philippines, Pakistan and Sri Lanka; Zakat calculator and charity payments. Bill payment facility is available for a variety of utility services such as electricity, water, telecom, mobile top ups, instant credit card bill payments, school payments etc. Internet banking and the mBanking app also allow customers to disable or enable their debit card for international usage adding an extra layer of security for the benefit of customers. Bank Muscat also has contactless “Just Tap” payment options for shopping and payments through its various debit, credit and prepaid cards as well as contactless wearables.

The bank has been witnessing a remarkable rise in e-channels usage over the past two years. Today, customers are able to transact quickly, securely and 24/7 via mobile banking, Internet banking, contact centre and the bank’s large network of over 800 ATMs/CDMs and other devices across the country. The Contact Centre can reached at 24795555, and it is also possible to communicate with the bank through its various social media sites. Please go to https://www.bankmuscat.com/en/bankingchannels/Pages/default.aspx for more details.

Bank Muscat’s Corporate Banking is committed to supporting corporates and government entities to make a mark in digitalisation to create a successful business environment. The Bank provides a complete range of technology driven digital offerings which cater to government entities, corporates and SMEs. The Bank’s processes and technology are designed to drive prospective corporate transaction requirements and ensure future readiness of the corporates to adapt and become an agile, resilient and digitally mature organization.

As part of the Bank’s aspirations to embed digital efficiency in corporates and institution’s business and digitising the entire customer journey, the Bank is offering cutting edge digital solutions with Corporate Online Banking, Business to Business (B2B) connectivity, Remote Cheque Collection, consolidated dashboard of bank accounts across all banks, Direct debit solution, Virtual accounts, Sweep solutions and Trade finance service. Bank Muscat’s ‘Integrated Transaction Banking Platform’, offers payment, collection and receivables, liquidity management and trade solutions in a single platform. The platform unifies the digital experience for the corporates and institutions and ensures ease of business operations, brings insights, and provides complete control on visibility & management of funds for effective working capital management.

Bank Muscat’s many achievements have been well recognised with the bank winning several awards in the past including being recognized by Forbes Middle East as one of the “Top 100 Companies in the Middle East” and as one of the “Top 50 banks in the Region”. The bank also won the Best Consumer Digital Bank (Oman) and Best Corporate / Institutional Digital Bank (Oman) from Global Finance in 2021.

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