Tuesday, November 28, 2023 | Jumada al-ula 13, 1445 H
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Bank Muscat hosts Najahi customer meetings to enhance partnership and communications

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MUSCAT: In line with its vision ‘To serve you better, everyday’, and commitment to supporting and developing the Micro, Small and Medium-sized Enterprises (MSME) sector, Bank Muscat’s Retail Enterprises Unit (Najahi) recently hosted 2 Iftars for Najahi customers in the governorates of Al Dakhiliyah and North Al Batinah. The event provided opportunities for bank officials to exchange greetings with MSME customers on the occasion of the Holy Month of Ramadhan as well as to get feedback and suggestions from them regarding the bank's products and services for the sector.

Speaking on the occasion Amjad bin Iqbal al Lawati, Deputy General Manager – Customer Segments, said: “We take this opportunity to welcome and thank all our Najahi customers who have gathered here to celebrate Iftar with us on this blessed occasion. Events like these provide the bank with a great opportunity to meet our valued customers and get their feedback and suggestions on the various financial and non-financial products and services provided by Bank Muscat. This will help us to further fine-tune our products and services and ensure enhanced customer satisfaction. The bank is also happy to update its customers about its plans and strategy for the future as it seeks to further support the sector, especially Micro and Small enterprises in their growth and development to becoming bigger players in the Sultanate of Oman's economy. We look forward to similar meetings with our customers in other governorates too in the near future.” The bank has always been an enabler of opportunities for budding entrepreneurs so as to bring about sustainable development. Recently, Najahi organised a seminar on successful marketing by Ahmed al Mutawa, CEO of Mubader Company and a business consultant to the MSME sector in line with the bank’s customer-centric vision and also its commitment to promoting the MSME sector through both financial and non-financial services. The seminar covered a range of important topics such as starting and marketing successful businesses, the latest marketing tools and the best businesses to market. It must be noted that the non-financial support offered by Bank Muscat’s Najahi include training sessions and mentoring programmes, which help young Omani entrepreneurs to guide their business through some of the most critical phases of growth and development.

Bank Muscat set up the Najahi (Retail Enterprises) unit in 2014 as part of a major initiative to support the MSME sector. Over the years, Najahi has been growing from strength to strength in expanding the various products and services to MSMEs. Today, the beneficiaries of Najahi’s products include businesses operating in the retail, trading, services, manufacturing, processing, construction, hospitality, travel and tourism, mining and agricultural sectors.

For more information about Najahi, please visit the nearest branch, call 24790000 or visit https://www.bankmuscat.com/en/najahi/Pages/default.aspx.

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