MUSCaT: BankDhofar has recently received the “Top Omani Brands – Banking Category” Award from AIWA Magazine. The award recognises BankDhofar as one of the solid financial institutions in the Sultanate of Oman that has been providing a convenient banking experience.
The award was presented by AIWA magazine, at a prestigious award distribution ceremony. The winning brands were selected as per a survey done by Alam Al Iktisaad in partnership with the Arabian Research Bureau. BankDhofar is one of the brands that enjoyed the highest brand recall among the customers. Over the previous years, BankDhofar has exerted efforts to adopt latest technologies and to improve the customers’ experience, thus gaining trust among its customers and was categorised as the Most Trusted Brands for two years in a row 2020 & 2021.
Since its inception, BankDhofar has grown to be one of the largest banks in Oman. The Bank has set the foundation and infrastructure for further digitisation. The Bank caters to customers’ convenience while conducting banking services. Through its digital banking channels, BankDhofar provides around the clock convenient banking experience, where customers may easily conduct their banking transactions whether through the multi-award winning mobile banking app, Internet banking service, ATM & CDM network...etc.
BankDhofar believes that customers are the core for its success and operational growth. Thus, the Bank constantly endeavours to promote positive communication and retain a sustainable relationship with its customers. Through its Customer Engagement Hub, BankDhofar provides significant benefits to customers by offering services around the clock, including holidays.
In addition to the digital channels, BankDhofar provides top-notch services through its branch networks. The Bank has modernised several branches across the Sultanate of Oman. The bank has also introduced Drive-Thru Banking which enables customers to conduct transitions without stepping out of their vehicle to complete a bundle of transactions including; cash deposit and withdrawal, cheque deposit, instant debit card issuance, bank transfers and request for account statements.
BankDhofar is considered one of the best banks in the region, with strong presence in Corporate Banking, Retail Banking, Treasury and Project Finance. The bank caters to customers’ needs and requirements and sets the standard for the best customer experience within the banking industry in the Sultanate of Oman through innovative products and creative solutions. Following best international banking practices, provision of outstanding customer experience, in addition to its commitment to community development and contribution to the growth of the national economy, has placed BankDhofar at the top of the list of best banks in the region. The Bank has maintained a high level of Omanisation ratio and it strives to offer Omani nationals sound career and development opportunities.