MUSCAT: Bank Muscat has won the Bank of the Year (Oman) award from The Banker. The award was presented to the bank after a thorough evaluation by the judges based on a number of different criteria including the product mix, financial performance, asset and revenue quality, customer satisfaction, and digital offerings. The prestigious award adds to the list of accolades and achievements by the bank and is the result of the bank’s adoption of global best practices and its customer-centric approach in banking.
Today, Bank Muscat leads the financial services sector in the Sultanate with over RO 12 billion in assets, 174 branches and more than 800 ATMs and CDMs spread across the country making it the preferred choice for customers. The bank has a good presence even in remote areas and is greatly enhancing financial inclusion in Oman. In keeping with technological developments, the bank’s digital channels including Mobile and Internet banking have been witnessing tremendous growth over the recent past. With about 2 million customers, Bank Muscat is a clear leader in the banking sector in Oman and has the largest portfolio in the country across the retail, corporate, wholesale and Islamic banking space.
Bank Muscat, which has the largest network of e-channels in the country, continues to demonstrate its leadership traits and continuously contributes to the growth and development of the Sultanate’s economy not only through banking, but also through pioneering initiatives that promote sustainable development. Bank Muscat has won multiple awards in the recent past including being chosen as the Best Bank in Oman by the editors of a number of prestigious international journals and publications. Award winners were chosen by financial editors after extensive consultations with corporate financial executives and bankers, banking consultants and analysts across the world. The award criteria included growth in assets, profitability, geographic reach, strategic relationships, new business development and innovation in products.