Oman

Getting shut out of social media?

Using modified apps, sending unsolicited bulk messages or spam, or receiving a high number of user blocks and reports within a short period may attract bans

 

Ahmed was taken aback when a message popped saying 'this account cant use WhatsApp soon after he forwarded a 'good morning' message to a couple of his friends on a sunny morning.
'I was really shocked to learn that my account was banned. I don’t know if one of them or many of them had clocked me or reported spam,” he said.
Similarly, a number of people who are into the habit of forwarding messages randomly reported that they too lost their WhatsApp account as well as their other social media handles.
“I am still trying to retrieve my lost Instagram account which was suspended after I shared my recent stage performance video to many of my friends. My friends say I need to wait for 25 days before I get it back,” an artist said.
In short, several users have been complaining that their social media accounts are getting suspended either temporarily or permanently after a couple of random messages that they sent to either groups or individuals or after sharing a post with many users.
Tariq al Barwani, an IT expert, said the ban is most likely due to one of the recipient of the messages reported that you are sharing unsolicited message to him/her and similarly, if a number of people report the number and blocking them, WhatsApp takes note of it and bans the account.
“Another reason is that WhatsApp is suspecting that this particular person is sending out messages to those who have not saved the sender’s number or the recipients are not interested in it or he or she is using the app for commercial purposes. Also, if one is sending out bulk messages to many people, that could attract a temporary or permanent ban,” Tariq said
When the Observer contacted WhatsApp, it said; 'WhatsApp accounts are frequently closed or temporarily banned for violating their Terms of Service. Common triggers include using unofficial modified apps (like GB WhatsApp), sending unsolicited bulk messages or spam, or receiving a high number of user blocks and reports within a short period. Also, ‘Aggressive Messaging’ where a message is sent to many people (even within groups) or messaging strangers who haven't saved your number can flag your account as a bot or spammer besides the multiple users report or block your account, may lead to WhatsApp's automated systems to temporarily or permanently suspend your messaging privileges.'
If an account has been banned, one can open WhatsApp and tap the ‘Request a Review’ button and explain your case through the automated appeal prompt. Reviews generally take up to 24 hours. If the account is given a temporary restriction of either 24 or 48 hours, the account can automatically be regained once the timer expires.
How not to get banned?
1. Make sure that the recipient has your number saved before sending a message
2. Avoid sending too many repetitive messages
3. Communicate with known contacts and only send messages to those who have contacted you first or have requested you contact them on WhatsApp.
4. It's better to give contacts your phone number so they can message you first
5. Ask for permission to add a person to a group beforehand and respect boundaries
6. Think twice before forwarding messages because Whatsapp has created a label for all forwarded messages and limits the number of times you can forward messages as a way to encourage users to reconsider before sharing
7. Last but not the least, If you add someone to a group and they remove themselves, honour their decision.