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Robots are the ‘heroes’ in the Pandemic

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Robots that helped people survive and stay safe over the past year are touting their value at the tech industry’s annual extravaganza amid a pandemic which has given fresh momentum to the robotics sector.


The Consumer Electronics Show, which is being held online this year due to the global crisis, includes robots that have become “heroes” for many during the coronavirus pandemic.


Among those taking the virtual stage at CES are robot companions, concierges, cooks, delivery drones, medical assistants and those handling the perilous tasks of sanitising workplaces and medical facilities.


Robot companions saw surging demand in recent months as pandemic lockdowns intensified problems of isolation, especially for people in senior living homes.


Amid a strict virus lockdown in France, the companion robot Cutii became a star in senior facilities.


“The pandemic completely changed our business model,” said Antoine Bataille, chief executive of Cutii.


“We had envisioned Cutii at people’s homes. But today we are dealing with isolation on a collective level.”


The startup based in the northern French city Roubaix delivered 30 robots for free to senior facilities during the lockdowns and used the experience to improve the technology and train its teams.


‘Friendly’ robots


Robots have taken on a new role in the workplace and in medical facilities in the era of social distancing.


Misty Robotics, which produces a robot platform open to outside developers, last year launched its own temperature screening app for workplaces and medical facilities, while also working with partners which can make the robot a companion or digital assistant.


The pandemic has made it easier for people to view robots as non-threatening and as friends, said Misty Robotics chief executive Tim Enwall.


“The elderly don’t have contact and the elderly are certainly very afraid of viruses that can come from contact and there’s loneliness and isolation,” Enwall said.


In an office environment, robots like Misty can become a virtual “concierge” which eliminates the need for risky person-to-person contact, Enwall added.


In the kitchen


Automated kitchen technology has been gaining interest in recent years, and that has been accelerated by the pandemic, said Alex Barseghian, CEO of startup RoboEatz which began in Latvia and is now headquartered in Canada.


RoboEatz is launching its artificial intelligence-powered autonomous robotic kitchen system that prepares, cooks and serves an array of hot and cold food dishes from soups to salads to meal bowls.


The robotic system, designed for food services operations in corporate offices, campuses and hospitals as well as quick-serve restaurants, takes over some of the tedious food prep tasks while improving food safety and eliminating infection risks from crowded kitchens.


Barseghian said the idea of robotic food prep, which can cut food waste and labour costs, has gained traction as a result of the pandemic


“For a lot of restaurants, efficiency is important,” he said. “Every millimetre in the kitchen is measured. They didn’t think about social distancing, so automating the kitchen really solves that problem.”


RoboEatz plans to launch its own restaurant in Latvia this month as it markets its “turnkey” kitchen in North America.


Even after the pandemic fades, Barseghian said he expects a continued focus on health and safety in kitchens: “I don’t think it will ever be the same again.” — AFP


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