PACP wins award for customer service

DUBAI: The Public Authority for Consumer Protection (PACP) was awarded the 23rd Middle East Smart Government and Smart Cities Excellence Awards in the category of Customer Smart Services Excellence Award, awarded by the Middle East Excellence Awards Institute in conjunction with the 24th GCC Government and Smart Cities Conference for the best effective strategic ministries in the Middle East in recognition of their outstanding achievements in enhancing competitiveness in order to support and stimulate the latest mechanisms of economic growth through the systematic application and intelligent use of ICT.

The honoring ceremony was held at Ritz Carlton Hotel at the Dubai International Financial Center (DIFC) in the presence of a number of officials and stakeholders in smart government from around the world. Dr Said bin Khamis al Kaabi, PACP Chairman, said in a statement that winning this important competition emphasizes the ability of Omani institutions to excel, innovate and enhance competitiveness. He added that it is also the culmination of the efforts that have been made since the establishment of PACP.