By Vinod Nair –
Oman Air has hinted at reviewing the new baggage policy that was introduced this year, under which all passengers travelling with the airline will be permitted one 30-kg piece of checked-in baggage with a linear dimension of 158cm.
Ihab A Sorial, senior vice-president, sales, told the Observer that the new baggage policy launched in January this year has received mixed response. “There is always some resistance when changes are introduced. We have been hearing all the views and will look into the responses.
We also need to market the pros of this policy. It is important to hear the market.”
He said the new baggage policy will be reviewed later this year, but there are no plans to go back on it.
The decision was initiated taking into account factors such as the payload as the aircraft are mostly narrow-bodied, and for security concerns.
Some enhancements or benefits will be offered to consumers with regards to kilograms and prices.
Under the new baggage rule, all passengers travelling Oman Air from the launch of this new concept will be permitted one 30-kg piece of checked-in baggage with a linear dimension of 158cm.
1. Passengers travelling in business and first class will be permitted one extra bag with a maximum weight 20kg; this will increase to 30kg for passengers with valid gold and silver Sindbad cards.
2. Passengers travelling in economy with valid gold and silver Sindbad cards will be permitted one extra bag with a maximum weight 20kg Oman Air’s current pricing model for additional baggage will be replaced with an additional piece concept in which passengers will be able to purchase additional pieces of luggage with a maximum weight of 20kg per piece to be checked in.