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EDITOR IN CHIEF- ABDULLAH BIN SALIM AL SHUEILI

New app to make healthcare easier

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A new app to facilitate easy healthcare was unveiled on Monday at the ongoing mega Oman Health Expo. The mobile facility, called EZR.Care, enables citizens and residents to easily access their selected healthcare providers through a dictionary of services using a smartphone. According to officials from ICT Health, which launched the new service, Oman is going to see a paradigm shift in healthcare facilities with the new app. “EZR.care is our initiative to make the process of healthcare access and delivery easier by leveraging cloud and mobile technologies,” said Fareed al Hinai, Vice Chairman ICT Health, said.


The new service will help patients get care easier and make it more convenient for clinics and other service providers to deliver care as well as receive payments for services rendered, he added.


ICT Health is the region’s most awarded health IT company.


“Our cloud service EZR.care draws inspiration from social media technologies and is designed to empower collaboration and e-commerce across a private network of patients, practitioners, care facilities and service providers,” said Gautam Dey, CEO ICT Health.


Apart from helping users select their preferred service providers, they can book appointments as well as pay for them using their smartphones, he said.


“Patients will also be able to have access to care episode documentation on their smartphones as well as other value-added services, including second opinions,” he said.


For healthcare providers, the app will enable them to establish a discoverable online presence, promote their care services, accept appointment requests, provide confirmations and collect mobile payments.


Brigadier General (Retd) Suleiman al Adawi, Chairman ICT Health, said with the health insurance soon to become mandatory, it would be necessary for care providers to embrace digital technology in order to submit electronic claim documentation and get reimbursements easily.


“With EZR.care we hope to energise care facilities with affordable digital technology, helping them provide e-services, electronic payments and reimbursements while also ensuring easier compliance reporting,” he said.


SAMUEL KUTTY


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