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India presses Microsoft for Windows discount in wake of cyber attacks

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MUMBAI: India is pressing Microsoft Corp to offer a sharply discounted one-time deal to the more than 50 million Windows users in the country so that they can upgrade to the latest Windows 10 operating system in the wake of ransomware attacks.


Microsoft officials in India have “in principle agreed” to the request, Gulshan Rai, India’s cyber security coordinator, said over the phone on Friday.


A spokeswoman for Microsoft in India declined to comment on the matter. Officials at the company’s headquarters in the United States and regional headquarters in Asia also declined to comment.


If Microsoft agreed to such a discount, it could open up the global software giant to similar requests from around the world. Rai said the government was in talks with Microsoft management in India. It is not immediately clear whether any other countries were seeking similar deals.


Rai said India began talks with Microsoft after the WannaCry ransomware attack last month, noting that both WannaCry and this week’s attack, dubbed by some cyberexperts “NotPetya”, exploited vulnerabilities in older iterations of the Windows OS.


“The quantum of the price cut, we expect some detail on in a couple of days,” Rai said, adding the Indian government expected the company to offer the software at “throw-away prices.”


“It will be a one-time upgrade offer to Windows 10 and it will be a discounted price for the entire country,” said Rai, who was hand-picked by Indian Prime Minister Narendra Modi to be the country’s first cyber security chief.


Rai declined to be more specific, but said he was confident that it would be “less than a quarter of the current price.”


Rai, who has over two decades of experience in different IT areas including cyber security, said his team began coordinating with government agencies and regulators to push for OS upgrades soon after the WannaCry attack began on May 12.


The government has also worked with banks to ensure that some 200,000 of the more than 240,000 ATMs in the country, most of which run on older Windows XP systems, have been upgraded with security patches released by Microsoft following the WannaCry attack, Rai said. — Reuters


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