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Omantel expands Makasib loyalty programme

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BUSINESS REPORTER -


MUSCAT, MARCH 8 -


Omantel announced the expansion of its loyalty programme Makasib with a new addition, enabling customers to redeem the Makasib points for e-vouchers to be used in Omantel outlets for smartphone and tablet devices discounts.


The newly launched offer allows Makasib subscribers to redeem their earned points against discounts on smartphones and tablet devices, provided that the purchase is made at an Omantel outlet.


The Makasib programme enables its subscribers to accumulate higher points faster, and in turn avail more valuable benefits in the form of e-vouchers, which can then be redeemed instantly at any of Omantel outlets across the Sultanate.


“At Omantel, we are always keen to reward our customers with loyalty programmes such as Makasib that encourage them to use our range of innovative services, through a wide range of valuable rewards as well as vast options, which meet the requirements and aspirations of our customers,” said Usama Ahmed al Rawas, Manager Loyalty and Communication Management, Omantel.


“Since the launch of Makasib in 2013, the programme has seen tremendous success across new and existing customers. Our objective is to leverage our understanding of consumer behaviour and come up with a solution that focuses on long-term rewards. We believe that this is essential to build deeper and long-lasting relationships with customers, which is a key ingredient to our success.”


The Makasib programme is designed to enhance customer experience by offering them a unique opportunity to benefit from a diverse range of attractive rewards and benefits by earning loyalty points, which are linked to usage of mobile, fixed line, and Internet services.


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