Muscat, Sept 11 – Vehicles with a “serious traffic violation” need to be renewed at the traffic windows, the Royal Oman Police (ROP) has said.
It said vehicles recorded with a ‘wanted’ circular will not be able to renew electronically. Such signs are recorded for those jumping the signal or committing other serious traffic offences.
The e-service will not help such drivers/ owners unless they “close the violation file”, the ROP clarified. It asked such motorists to go to the vehicle renewal windows to get their issues resolved.
These issues were raised on the social media on several occasions, with many expressing their inability to use the e-service.
The ROP also said if a driver exceeds 30 days from the date of expiry of the vehicle’s registration, then the electronic renewal is not possible. The ROP unveiled last year a smartphone app that helped motorists renew their vehicle registration.
It helps users renew their vehicles no later than 30 days from the date of expiry of the registration. Fines can be paid using the app.
The Directorate-General of Traffic carries out the tasks such as vehicle inspection and licensing, testing and licensing of drivers, investigation of traffic accidents, and installation of road signs.
In addition to local and municipality fines against vehicles, those in the Gulf Cooperation Council (GCC) countries can also pay via this facility.
Vehicles that require technical inspection cannot be renewed via the app.
The user must first enter the vehicle registration number and owner’s civil status number followed by other information. Once this is done, a message shows how much fine has to be paid.
After that, details of renewal fee are displayed to the user. Once the payment is made, the user will
get a text message on his/her smartphone on the status of his/her renewal.
After this, he/she can head to the traffic service section to get the vehicle ownership card.
Fahad Al Ghadani