MUSCAT: The Public Establishment for Industrial Estates – Madayn has successfully earned ISO 9001:2015 Certification for its quality management system following an external audit conducted by the international TUV SUD Company.
This makes Madayn as one of the first Sultanate’s government bodies to receive this certification.
Hasan al Marhoon, Director General of Planning and Business Development at Madayn, affirmed that this success reflects the outstanding performance and implementation of quality management systems by Madayn’s directorates and departments.
Basil al Murazza, Director of Quality and Development Department (Management Representative), said that this achievement affirms that Madayn is following the international standards in facilitating and documenting procedures, ensuring the provision of suitable services, measuring the satisfaction of clients on a regular basis, preparing risk register, and dealing with risks in a professional manner by establishing mechanisms to control them.
It should be noted that ISO 9001:2015 is one of the major international certificates to review management systems based on the conformity of documents with the actual management process. This shall assist Madayn to carry out periodic internal audits to constantly maintain and develop the quality level.
Madayn shall continue to achieve its objectives and seek to provide the best services to investors and visitors of the industrial estates.
— ONA
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